About Our Company

Welcome to Islamazon, your one-stop destination for authentic Islamic products. We are dedicated to serving the global Muslim community by providing a wide range of high-quality Islamic essentials that uphold Islamic values and traditions.

At Islamazon, you will find everything you need, from Darse Nizami, General Books etc.to modest clothing, halal products, and spiritual items. Whether it’s prayer mats, attars, or unique gifts for special occasions, we prioritize quality, authenticity, and customer satisfaction to ensure you have a trustworthy shopping experience.

 

1.      Refund Policy

We understand that issues may arise, and we strive to resolve them quickly.

·         Refunds are only applicable for products damaged during transit.

·         Customers must report the damage within 48 hours of receiving the product.

·         Refunds will be processed within 7-10 business days after verification.

·         For products other than damaged items, we offer an exchange only policy (no refunds).

 

2.      Return Policy

·         Returns are accepted only for damaged or defective products.

·         The product must be in its original packaging with all tags intact.

·         Initiate a return request within 48 hours of delivery.

·         For non-damaged items, we offer exchanges or store credits.

·         Customers will bear the shipping cost for non-defective returns.

 

3.      Cancellation Policy

·         Orders can be cancelled within 24 hours of placing them.

·         Once the order is shipped, cancellations are not allowed.

·         For prepaid orders, refunds for cancellations will be processed within 7-10 business days.

·         Custom or personalized items are non-cancellable once production has started.

 

4.      Shipping Policy

·         We deliver across India and selected international locations.

·         Standard shipping time is 5-7 business days for domestic orders and 10-15 business days for international orders.

·          Free shipping is available on orders above a certain value (as mentioned on our website).

·         Tracking details will be shared via email/SMS once the product is shipped.

 

5.      Customer Support

Our team is here to help you with any issues or inquiries:

·         Email: support@islamazon.com

·         Phone: +91-9720936030 (Available: Mon-Sat, 10 AM - 6 PM)

·         Live Chat: Available on the website for instant support.

 

6.      Privacy Policy

·          Your personal information is secure with us.

·          We do not share or sell your data to third parties.

·          Payment transactions are encrypted for maximum security.

 

7.      Terms & Conditions

·         All products are subject to availability.

·         Prices, offers, and promotions may vary based on location and timing.

·         Misuse of the platform or fraudulent activities will lead to account termination.